"ANESTHESIA INCLUDING FOUR GOOD HABITS"
We're now going to remove the tartar/plaque, both the one that you can see in your mouth and the one that is right under the gum line. (Text box: invest in the beginning)
This is a treatment that some might view as a bit uncomfortable or painful so it would come in handy to use some anesthesia.
What do you think? (Text box: get a hold of the patient´s perspective)
Yes that is what you told me we would do the last time I was here
but you see I find it quite uncomfortable to get injected.
Yes I completely understand, would you like to tell me more about that? (Text box: show empathy)
Yes, there has been several times where it has hurt badly and I´ve tried to tell my dentist
but then all she says is that it will be over soon.
That sounds like an uncomfortable experience so I do understand that you are a bit skeptical after such a visit. (Text box: show empathy)
I do have a method that I often use that can make this more comfortable for you.
Would you like to hear more about it?
Yes, please.
This method that I use consists of three parts and the first one is simply that we smear on
a topical anesthesia which will make you feel the sting itself from the local anesthesia less and generally make it more comfortable for you
and the other part is that we can go very slowly when we inject the local anesthesia.
Therefore you will not need to feel the pressure and pain from the sting.
The last part is that you and I need to have a clear agreement on how you can tell us to stop the treatment when you want us to.
Yes that sounds good, but how am I supposed to let you know when to stop?
A good method can often be to lift your left arm high up in the air when you want us to stop completely during the treatment.
And if you need a little break you can lift your left arm just slightly and move it a bit
and in that little break we´ll stop injecting the local anesthesia, and start again when you feel ready.
Yes, that sounds great. (Text box: invest in the closure of the consultation)
Well then I think we shall start with the topical anesthesia which will work in two minutes time
and then we can practice how to use the stop signal first.
Great, then we have an agreement so we can now start with the treatment.